FAQs

Can your e-scooter be folded?

Yes, the KUGOO scooters are fully foldable and the folding design is patented. The folding process can be completed in just 3 seconds.

What should I pay attention to while riding a scooter?

Safety is paramount. Please always wear a helmet, be aware of local weather conditions, and watch for hazards on the road. Don't forget to lock up your scooter after each ride.

Where to get my e-scooter fixed if I lived in Europe?

We provides a reliable warranty that is processed in the most hassle-free way possible, we built a after sales service center in case of there are any warranty problems.

How can I clean my KUGOO product?

Keeping your scooter clean is easy! Simply use a damp cloth to wipe it down. A dry scrub brush works well too. Avoid immersion in water, as our products are water-resistant but not fully waterproof.